PLEASE READ THESE FOLLOWING STATEMENTS BEFORE USING SERVICE ON THIS WEBSITE. BY USING OUR SERVICE, YOU ARE ABIDING AND AGREE TO OUR TERMS OF SERVICE. VIOLATING OR IGNORING ANY OF THE FOLLOWING TERMS AND CONDITIONS WILL RESULT IN SANCTIONS TO ACCOUNT CANCELLATION WITH OR WITHOUT NOTIFICATION.
The terms of service that are applied below are managing the use of services that are provided by PT. desktopIP Teknologi Indonesia through DIP Cloud platform related to the use of any partial or all of this service – including for the use of individuals or official organizations (referred to in this document as “Subscriber” or “You”).
These Terms of Service are subject to change at any time, without prior notice. Any changes that are made to these Terms of Service will not apply retroactively and will not apply to disputes or events occurring before the change is published. And since it can affect your rights and obligations as a user, you are responsible for reviewing these Terms of Service on a regular basis under applicable laws and regulations of Indonesia.
By using or purchasing any tool or service presented by our platform or viewing any element of the content presented here, you signify your acceptance to have read, understand, and comply with the following terms and conditions, whether or written in nature and are incorporated by reference into any such Agreement as if fully set forth therein. If the user does not approve one, part, or all of the terms of service, they would not be permitted to use our services.
By using our Services, you agree to comply with all of the Terms of Service. If you do not agree to abide by the Terms of Service, you are required to cancel your account immediately and are not permitted to use or try our Services.
These Terms of Service can be changed in any case and at any time, and with and without prior notification by desktopIP. Your continued use of the Service will be deemed to be amenable to these changes. Please frequently do check and review to be informed on any sort of changes. If you do not wish to continue using our Services because of these changes, you can notify your desire to stop using the Services by contacting us to firstname.lastname@example.org
DesktopIP may not tolerate any of Customer Content violates the law, infringes or misappropriates the rights of any third party or otherwise violates a material term of the ToS. DesktopIP will notify Customer of the Prohibited Content and may request that such content be removed from the Services, suspended or disabled the access to the Prohibited Content.
Prohibited activities or content include:
If Customer do not remove or disable the access to the Prohibited Content within 2 (two) working days after the notice, then DesktopIP may remove or disable access to the Prohibited Content or suspend the Services.
Customer agree to pay dekstopIP for using the Services the fees in the amount and conditions as specified in Terms of Payment (the “Fees”). All Fees are exclusive of any taxes, fees or other amounts, however designated and including without limitation consumption, value added and withholding taxes, which are levied or based upon such charges, or upon this ToS, by any government. Any taxes related to the Services provided will (other than taxes based on the net income of the desktopIP) be paid by the Customer. Applicable taxes will be billed as a separate item on the invoice, to the extent possible.
DesktopIP provides Service Commitment to Customer during the Services Period at the Services level purchased. DesktopIP may, at its discretion, decide to retire Services from time to time (“End of Availability”). DesktopIP shall publicly post for all customers notice of End of Availability, including the last date of general commercial availability of the affected Service and the timeline for discontinuing Services in desktopIP Cloud Service. DesktopIP will have no obligation to provide Services for Software that is outside of the applicable Service life.
DesktopIP will ensure the Service Offering purchased for you is Available to you for a period at least equal to the Availability Commitment specified below:
The Service Offering will be considered unavailable to you, subject to this Service Commitment Limitations set forth below, if desktopIP’s monitoring tools determine one of the events described below has occurred. Each of the following will be considered a Service Commitment Event for the Service Offering:
Services do not cover problems caused by the following:
In the event that DesktopIP suspects that a reported problem may be related to Modified Code, DesktopIP may, in its sole discretion,
File a support request at email@example.com within thirty (30) days after the suspected SLA Event. desktopIP will review the request and issue a Service when desktopIP validates the SLA Event based on desktopIP’s data and records.
DesktopIP may suspend performance of the Services and/or terminate the Service, if Customer do breach to any of all material in this Term of Service which is not capable of being remedied, and if customer do breach due to the incapable of making agreed payment (including failure, lateness, or retardation is interpreted as an uncooperativeness), and if Customer in breach has not remedied the breach within 7 (seven) days of notice from DesktopIP Requiring that such breach be remedied, DesktopIP reasonably suspects fraudulent or unlawful activity on the part of the Customer
Becomes insolvent, ceases to carry on business as a going concern, is unable to pay its debts when they fall due, or becomes the object of the institution of voluntary or involuntary proceedings in bankruptcy or liquidation;
immediately in writing if the Customer, its employees, agents, contractors or related third parties attempt any unauthorized access to the Services, cause any security breach relating to the Services, or if the DesktopIP reasonably suspects fraudulent or unlawful activity on the part of the Customer.
In the termination of this ToS, Customer agrees to waive the provisions of Articles 1266 of the Indonesian Civil Code (Kitab Undang-Undang Hukum Perdata Indonesia). Upon the expiration or termination of this ToS for any reason, the Customer’s right to use the Services, and any other rights granted to the Customer hereunder, immediately terminate and all fees for the Services provided to the Customer will be due and payable upon receipt of a final invoice.
Below describes obligation by the customers in terms of using our service:
Customers are not allowed to use DesktopIP Cloud Services intentionally or unintentionally related to:
Things that related to prohibitions from ISP and Datacenter:
Related to the use of computing resources above, DesktopIP has the right to stop service to customers to maintain the reliability of services to other customers.
DesktopIP at any circumstances does not promise that the services will be uninterrupted, error-free, or completely secure and the implied warranties of merchantability or satisfactory quality, fitness for a particular purpose and noninfringement of any third party’s intellectual property rights.
All services are provided or performed on an “as is”, “as available” basis, and customer’s use of the services is solely at its own risk.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
DesktopIP reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate the access to the services; (2) to interrupt the operation of the services, or any portion of the services, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
This ToS shall be governed by and construed with Indonesian law. If a dispute, controversy or claim arising out of or in relation to this Agreement arises out of this Agreement (a Dispute), a Party claiming that a Dispute has arisen must immediately notify the other Party giving details of the Dispute. During the 30 (thirty) day period after such notice is given, each Party must use its best endeavours to resolve the Dispute. If the Parties are not able to resolve the Dispute within the 30-day period, each Party will promptly refer the Dispute to its authorised officer (or their delegate) for resolution. If the authorised officer (or delegates) of both Parties are unable to resolve the Dispute within fourteen days of the date on which the Dispute is referred to them, each Party agrees that the Dispute shall be referred to and finally resolved by Badan Arbitrase Nasional Indonesia (BANI).
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